Kyiv, Leiptsyzka, 16      (044) 5855516

  • Odesa, Shevchenko ave., 2a      (067) 6943145

Consumer information:



1) Information for consumers of financial services


2) Procedure for processing personal data


3) Consent to the processing and use of personal data


4) Information on the consumer informing the financial institution about unauthorized access
or change of consumer information

5) Warning for the consumer

6) Information on the consumer informing the financial institution about the consumer's affiliation to the protected category of citizens

7) Application for a refund

8) Procedure for considering consumer appeals

9) Information about consumer rights

10) Notification of transfer of information to the Credit Registry